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We will process any personal info provided to us or otherwise held by us relating to you in the manner set out in this . Information might be supplied to us via the bet365 website (the "Website"), phone conversation or any other means.

By accepting this Privacy Policy you concur that you understand and accept the collection, usage, storage and disclosure of your individual info as set out in this policy. If you do not agree with the regards to this Privacy Policy please do not use the Website or otherwise provide us with your individual information.

Your individual info isn't just safeguarded by the quality, commitment and high requirements of bet365, it's likewise safeguarded by law. By submitting your details to us and utilizing the Website, you validate that you are authorised to send such info to us which you consent to making use of your individual info as:

• set out in this Privacy Policy; • clearly described to you at the time when the details is collected from you; and • allowed under the Australian Privacy Principles and Australian personal privacy law.

This Privacy Policy does not use to sites which are connected to the Website and over which we have no control.

Who we are

References in this Privacy Policy to "bet365", "we", "us" or "our" indicate Hillside (Australia New Media) Pty Limited, trading as bet365. We manage the ways your individual info (or "Personal Data") is collected and the functions for which your Personal Data is used by bet365.

Contacting us

If you have any concerns, or would like more information about how we process your Personal Data, you can call us at privacy@bet365.com.au.

Information Collected

The details and information about you which we might collect, use and process includes the following:

• Information that you or a 3rd party provide( s) to us by filling in forms on the Website or any other information you send to us through the Website or e-mail (for example, your name, address, date of birth and contact information). • Records of correspondence, whether through the Website, e-mail, telephone or other methods. • Your responses to studies or customer research that we perform. • Details of the transactions you perform with us, whether by means of the Website, telephone or other means. • Details of your visits to the Website (or any associated websites that we own and manage (for instance, the bet365 Facebook page)) including, however not restricted to, traffic data, location information, weblogs and other interaction data; and. • Documents or info we gather from you, or 3rd parties, for the functions of credit, age and recognition confirmation and checks (for instance, driver's licence or passport information).

Where it is reasonable for us to do so and not harmful to your rights and freedoms, we also gather Personal Data from openly readily available sources such as internet searches, ASIC, and broadcast media.

How we may use or process your Personal Data

We will just use, divulge or otherwise process your Personal Data when there is a genuine reason to do so for a permitted purpose.

We might collect and utilize your Personal Data and details together with other info for the functions of:

1. processing your bets, consisting of online payments;. 2. setting up, running and handling your account;. 3. adhering to our legal and regulative duties;. 4. developing up personal profiles;. 5. performing customer research study, surveys and analyses;. 6. providing you with info about promotional deals and our product or services, where you have actually consented;. 7. carrying out credit, age and identification checks (such checks may include your personal info and/or information being sent out to and verified by a 3rd party record holder. This procedure may involve the 3rd celebration record holder verifying the individual information you have supplied us with against the details that this 3rd party holds) and monitoring deals for the functions of avoiding fraud, irregular betting, money laundering and cheating or finding suspicious behaviour;. 8. determining your liability to Australian GST and other taxes where appropriate;. 9. dealing with and handling grievances and other consumer care activities;. 10. your participation in activities performed by our business partners, supplied that you have actually consented to this participation;. 11. protecting and safeguarding the rights or home of bet365, this Website, or partner sites; and. 12. otherwise complying with our legal or regulative responsibilities.

If you choose not to offer your Personal Data it might avoid us from meeting legal commitments, fulfilling an agreement, or carrying out services needed to run your account. Not providing your Personal Data might suggest we are unable to supply you with the products or services you demand.

Marketing and Promotion

From time to time, we may supply you with promotional offers, newsletters or other information about our services and products. However, if you wish not to receive communications about our most current deals, product or services please Contact Us. Our electronic communications also include an "unsubscribe" link which will enable you to opt out of getting more marketing materials.

Personal Data We Show or Disclose to Others

We may share your Personal Data or wagering history within the bet365 group and with these other organisations (without limiting the functions and the bodies set out above):

• the Northern Territory Racing and Wagering Commission or other regulative or statutory bodies or authorities;. • police or bodies and courts including the cops;. • racing/sporting governing bodies;. • credit reference agencies;. • fraud prevention firms;. • identity verification companies;. • organisations that introduce you to us;. • 3rd parties you ask us (or permit us) to share your information with;. • third parties required to supply services or products which you have actually asked for; or. • any other organisation we might be needed to divulge your Personal Data;

for the functions set out in this Privacy Policy, for the functions of complying with our legal and regulative commitments and/or to allow us, or the appropriate body/ies, to which the information is divulged, to examine any legal, fraud, money-laundering or racing/sport integrity problems.

Depending upon the products you choose to use we may require to share your Personal Data with the 3rd parties that provide those services, consisting of for example, to providers that we engage to help us in the arrangement of product or services to you or in the processing of your Personal Data on our behalf (for example, payment processors). Where your Personal Data is transferred outside of Australia, we require that proper safeguards remain in location.

We may likewise reveal your Personal Data to other companies within our corporate group of business (consisting of associated or subsidiary business) and to business partners, or followers in title to our business for the purposes set out in this Privacy Policy and in accordance with the terms of this Privacy Policy.

Cross Border Data Transfer

Given that the Internet is a global environment, using the Internet to collect and process Personal Data necessarily includes the transmission of data on an international basis. Some of the information processors engaged to process Personal Data might be based beyond Australia.

A cross border transfer of your Personal Data will not occur unless:

• the transfer is essential for the verification of your identity or viability to end up being a customer of bet365, the efficiency of a contract in between you and bet365, or for the execution of pre-contractual measures taken in response to a request by you; or. • the transfer is necessary for the conclusion or performance of a contract concluded in your interest in between bet365 and a third celebration; or. • all of the following apply:. o the transfer is for your advantage;. o it is impracticable to acquire your consent to the transfer; and. o if it were practicable to get such approval, you would be likely to give it; or -. • bet365 has actually taken reasonable steps to make sure that the details which it has transferred will not be held, used or disclosed by the recipient of the info inconsistently with the Australian Privacy Principles.

We might likewise disclose individual info to other business within associated or subsidiary business and to service partners, or followers in title to our organization, which may be based beyond Australia

Important Notice: cross-border disclosures

By offering your individual information to bet365, you consent to such disclosures to overseas receivers.

Where we do provide your personal info to abroad receivers, we will take sensible steps to ensure that the overseas receivers carry out to safeguard your privacy. However, by granting such disclosure, you acknowledge that bet365 will not be accountable under the Privacy Act for any breach of your personal privacy by the abroad recipient nor will you have the ability to look for redress under the Privacy Act for any use or breach by an overseas recipient. You likewise acknowledge that the abroad recipient may not be subject to comparable laws or concepts as under Australian personal privacy law. Where we disclose personal info or transfer information to abroad recipients, the recipients are more than likely to be located in the countries defined in Appendix 1 of this Privacy Policy. This list of nations is not extensive.

The length of time we keep your Personal Data and Information Storage

Whenever your data is kept by bet365 we will guarantee that it is appropriately safeguarded and just used for appropriate functions. We take all reasonable steps to make sure that your Personal Data is kept secure and safeguarded.

We will keep your data for the period that you are a customer of bet365. In order to abide by bet365's legal and regulatory requirements and bet365's own internal threat management procedures, we will likewise keep information for a time period (usually not more than 7 years) after closure of your account, consisting of (but not restricted to) for reasons relating to anti-money laundering and fraud prevention or our accountable betting responsibilities.

Once your information is no longer needed for these functions, we will take all reasonable actions to damage the details or make sure that it is de-identified. All such info will be held in accordance with this Privacy Policy.

Your Personal Data may be kept longer if we can not delete it for technical reasons.

Phone call

Telephone calls to and from our Customer Contact Centre are recorded for training and security functions together with the resolution of any questions emerging from the service you get.

Social Features of Our Products

If you choose to take part in any of the social features that we supply with our products (such as chat rooms) bet365 might keep, record or otherwise process this data.

Use of Cookies

To discover out more about how we use cookies please see our cookie policy.

Your rights over your Personal Data

We will take sensible steps to guarantee that individual details we gather is precise, complete and up-to-date. If our company believe that the info we hold about you is unreliable, out of date or insufficient, we will take reasonable steps to correct that info. However, the precision of your individual info is largely reliant on the quality of the details you provide us.

To guarantee that we have your most present and accurate personal information, you are entitled to access and correct the details held about you. This can be done by calling us utilizing the contact details offered on the Contact Us page on the Website or otherwise inspecting your details by logging into your bet365 account and updating your personal information.

To learn more on these rights you can contact privacy@bet365.com.au.

Changes to our Privacy Statement

We might update this policy from time to time, so please evaluation it regularly.

Any changes we might make to our Privacy Policy in the future will be published on this page and any such modifications will end up being efficient upon publishing of the modified Privacy Policy

If any material modifications are made to this Privacy Policy we will utilize sensible endeavours to inform you ahead of time by email, notice on the Website or other concurred interactions channels. We will communicate the material changes to you ahead of time, giving a proper quantity of time for you to consider and understand the modifications before they end up being efficient.

Your continued usage of the Website and the bet365 services or products after you have been notified of the modifications constitutes your understanding and approval of those modifications.

If you decrease to accept the changes to the Privacy Policy, or otherwise disagree with the changes, please do not utilize the Website or otherwise offer us with your individual details. However, please note that if you do not supply us with particular individual information, we might not have the ability to continue to offer some or all items and services.

Disclaimer

To the level that this Privacy Policy goes beyond the minimum commitments of bet365 under Commonwealth and Territory legislation, this Privacy Policy functions as a documents of our voluntarily self-imposed standards. While we are figured out to fulfill those standards as finest we can, to the level allowed by law, bet365 is not accountable if it does not abide by any of these voluntarily self-imposed requirements for any loss, liability, expenses, expenditure or damage arising as a result of bet365 failing to satisfy any of the voluntarily self-imposed standards in this Privacy Policy.

Complaints

Should you have any personal privacy associated concerns or problems, please call us via our designated personal privacy email address privacy@bet365.com.au. We will confirm receipt of your complaint within 2 service days. We will investigate your grievance and reply within 7 company days of receiving your complaint. If you are disappointed with our response, you can refer your problem to the Australian Information Commission via enquiries@oaic.gov.au.